Managing Your Licenses with the License Manager

The License Manager is available under "Configuration > License Keys" and allows you to inspect, deactivate, and install sets of license keys. You may have to install a subset of license keys into an already licensed system, note that you can install the license on top of any other license that is already installed. Redwood Server will always use the license key for any component with the highest value as long as it has not expired.

For example, you have installed a license to connect to 5 SAP instances and 5 platform agents. You have received a license for a further three SAP instances (so for 8 SAP instances) for a period of three months. You will be able to connect to 8 SAP instances until the expiration date on the license has been reached, once the expiration has been reached, no further actions are required to enable the old 5 SAP instances again. Note that in this case you will have to delete the three SAP instances before the expiration period has been reached if you have chosen not to apply for a permanent license for 8 SAP instances.

Licenses are valid only on the system for which they were generated.

note

Licenses are valid only on the system for which they were generated; a license is valid only on the system with the same hostname and port on Redwood Platform or same SID on SAP NetWeaver.

To apply for a license, you need to generate a license request, which can be done using the wizard at installation time after a successful login or using the License Manager. You also use the License Manager to install a new license. To request a license, create a support ticket in the Support Portal and paste the complete license request into the ticket.

Procedure

Generating a License Request using the License Manager

1. Navigate to "Configuration > License Keys".
2. Choose License Manager from the context-menu of License Keys.
3. Choose 'Generate License Request.
4. Select the type of system you want to license, this depends on the licenses you purchased from Redwood, select Test for a test or QA system, for example.
5. Choose Request Key for Enterprise License.
6. To request a license, create a support ticket in the Support Portal and paste the complete license request into the ticket.
7. Once you have received the license, proceed to Entering License Keys.
8. Close the License Manager window or tab.

Entering License Keys

1. Navigate to "Configuration > License Keys".
2. Choose License Manager from the context-menu of License Keys.
3. Choose Enter License Keys.
4. Copy and paste the license into the License Key field.
5. Close the License Manager window or tab.

Deactivate a License or Contract

1. Navigate to "Configuration > License Keys".
2. Choose License Manager from the context-menu of License Keys.
3. Choose 'Deactivate Contract.
4. Close the License Manager window or tab.

Relicense Redwood Server

1. Once you have received the license, proceed to Entering License Keys.

onsiteTopic