Uninstalling Redwood Server from Microsoft Windows

The basic steps that need to be completed to remove Redwood Server from Microsoft Windows servers are the following:

• Removal of the service(s)
• Removal of the program directory
• Removal of output files

All three steps are normally performed using the regular Platform Agent Service Manager.

Procedure

The following will remove the platform agent:

• Start the Platform Agent Service Manager. If there is no shortcut accessible via the Start menu, use the Explorer to browse to the installation directory and run the servicemanager.exe program located in ${InstallDir}\${version}\bin.
• Select the desired service and click on Stop. If the service takes a long time to stop you may need to click Refresh to show the updated status.
• Click on Uninstall to uninstall the desired service.
  • If it detects instance specific files such as job output files a dialog will pop up that asks you if you want to remove these files as well.
  • If this is the last instance that used a particular installation directory it will also remove the program directory.

Manual removal of the Service

The removal of the service is best performed using the procedure above.

When the ${InstallDir}\${version}\bin directory was removed before the services were removed, the services will have to be removed manually. This can be done with the sc command using the following syntax

sc delete <service>

Where <service> is the Service Name and not the Display Name of the Windows service, the Service Name of the default instance is jcs_default and jcs_<instance> for other instances. The Display Name is Scheduler Platform Agent <instance>.

Procedure

Removing the services

1. Open services.msc.
2. Locate the services with a Display Name starting with Scheduler Platform Agent, retrieve their Service Name as displayed in the properties pane and stop them by choosing Stop from the context-menu.
3. For each service found in the previous step, issue the following command:

 sc delete <Service Name>

note

Note that you will have to restart services.msc to see the changes take effect.

Remove the directories as usual in Microsoft Windows. The platform agent installs no registry items, DLL's or COM objects so you do not need to worry about those.